Terms and Conditions
1. Introduction
Welcome to Carranco Creations! By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order. If you do not agree to these terms, please do not use our website.
2. Products and Services
Carranco Creations offers custom-crafted items, including tumblers, tees, and other personalized products. We reserve the right to modify or discontinue any product or service without notice.
3. Orders and Payments
By placing an order, you agree to provide accurate information, including billing and shipping details. All payments are processed through secure payment gateways. We accept major credit cards and other approved payment methods.
4. Shipping and Delivery
We ship products within the United States only. Orders are processed and shipped once payment is confirmed. Shipping times vary, but please allow up to [2-3 business days estimated processing time] for processing and shipping. Shipping delays may occur due to circumstances beyond our control.
5. Returns and Exchanges
We do not accept returns or exchanges for any products or services purchased from Carranco Creations, except in cases where an error has been made on our part. If there is an issue with your order (e.g., damaged or incorrect item), please contact us within 24-28 hours of receiving your item, and we will work with you to resolve the issue.
6. Custom Orders
All custom orders are final and cannot be returned or exchanged. Please ensure that you provide accurate details when placing a custom order to avoid any errors.
7. Intellectual Property
All content on our website, including logos, images, text, and designs, is the intellectual property of Carranco Creations and is protected by copyright laws. You may not use, copy, or reproduce any of our content without permission.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and protect your information. By using our website, you agree to our Privacy Policy.
9. Limitation of Liability
Carranco Creations is not liable for any damages, losses, or injuries arising from the use of our products or website. Our liability is limited to the purchase price of the product.
10. Governing Law
These Terms and Conditions are governed by the laws of the state of Illinois and any disputes shall be resolved in the appropriate courts in Cook County, IL.
11. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. By continuing to use our website, you agree to be bound by the updated Terms and Conditions.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at carrancocreations@gmail.com